Read This Before You Buy: 7 Reviews of Member Jungle Software

Reading honest customer feedback is the best way to assess membership software and find a reliable system. These Member Jungle reviews highlight key benefits such as the platform's exceptional technical support, ease of use, and the substantial amount of club administrator time saved through features like automated renewals and recurring events.

At Member Jungle, we often ask our customers for feedback about how they find using our system. This isn’t for the purposes of publicising it; it’s just an internal thing, so we can regularly see how people feel about our system and make changes and improvements based on that feedback. However, some of that feedback we get is really great, and I realise that what an actual customer has to say about their experiences with Member Jungle is worth more than I could say, given 100 years to say it. 

So today, I thought I’d share a few pieces of feedback that we’ve received from customers recently, so you can see what they have to say in their own words. 

1. “Member Jungle is the perfect solution for membership organisations”

“Member Jungle is the perfect solution for membership organisations. The product really is fit-for-purpose and provides excellent value for money. Small and NFP organisations can tap into years of experience and access a product that would be virtually impossible to replicate. 

Member Jungle provides a great-looking website with a highly functional membership platform. It automates and streamlines so many processes. It provides checks and balances. It offers a great user experience, both as an administrator and a member. The Member Jungle team are so great to deal with, from development to operations. They are timely in their response and willing to work with you. You benefit from regular functional updates and can put forward suggestions for improvement.” - Simone, Executive Officer, Melbourne Forum.

2. “The technical support is great and very responsive”

“The technical support is great and very responsive. The app's functions are updated regularly. The ease of membership payments. The ease of updating the website. But the number 1 reason is the phone app for members. They love it!” - Jane, President, Coffs Coast Sole Sisters.

3. “Very easy to use”

“It’s a very simple app to use. Sometimes apps can be quite confusing and that eliminates a section of the older community. This is very easy to use.” - Trevor, President, Sunshine Coast Aeroclub.

4. “It is saving me so much time”

“I am in the midst of programming for semester 1, and just wanted to let you know how much I am loving the recurring events feature. It is saving me so much time, and I feel like your team has really thought it through carefully. 

Today, for example, I wanted to adjust the number of tickets available for one of our programs, and it was just so easy as I could apply the changes to every date for the event for 2025.” - Ruth, Manager, Manjimup Family Centre.

5. “It’s not just software, it’s a partner in building a thriving community”

“Member Jungle is a game-changer for membership-based organisations. It's all-in-one platform makes managing members, events, and communications incredibly simple. The intuitive interface is easy to navigate, even for those with limited tech skills, and the mobile app ensures access on the go. 

Features like automated renewals, digital member cards, and seamless event registration save time and reduce admin stress. The support team is responsive and genuinely helpful, and the training resources are top-notch. Whether you're running a small club or a large association, Member Jungle scales beautifully to meet your needs. It’s not just software, it’s a partner in building a thriving community.” - Tim, Committee Member, The Cactus and Succulent Society of NSW Inc.

6. “Makes life easy”

“Makes life easy” - Lesa, Treasurer, Astronomical Society of NSW.

7. “It's great to see a club platform that is progressive in implementing these technologies”

"A massive thank you for implementing passkeys and the 3rd-party OTP support. Whilst I suspect many people won't realise how awesome this is, it's great to see a club platform that is progressive in implementing these technologies.

Not only does this introduce enhanced security, but it should hopefully help reduce some of the friction and pushback in using MFA. People can use the built-in password managers with their phones, for example, and this means the process essentially becomes automatic. Personally, I love 1Password - so I am thrilled I now have the ability to have passkeys and OTP in that.” - Byrne, Webmaster, Wagga Wagga 4WD Club. 

Is Member Jungle Right For You? 

Look, I could talk for hours about Member Jungle’s features, I could show you two dozen more reviews from customers, but ultimately, the only person who knows if Member Jungle is the right option for you is you. 

Only you know how your organisation is structured and what it needs to help it run more effectively, so only you can work out if Member Jungle works for you. 

To find out if Member Jungle is the right choice, you can sign up for a free 30-day trial of the system and test it out for yourself today.

If you want to find out more about the Member Jungle trial and what it involves, check out Does Member Jungle Offer A Free Trial Or Demo?