Neon One & Member Jungle: Which Is Best For Your Non-Profit

Choosing the right non-profit membership software requires understanding the core focus of each platform, such as in this Neon One vs Member Jungle comparison. Neon One excels as a fundraising CRM, prioritising donor management and complex campaigns, while Member Jungle specialises in operational efficiency through integrated features like a mobile app and CPD tracking. Reviewing the distinct pricing models and feature sets is crucial for non-profits to select the system that best supports their primary mission.

Picking the right membership system to use to help you run your non-profit can be a really tough decision. However, to help make this decision a bit easier for you, today we are going to have a look at two really strong options, Neon One and Member Jungle. 

 

It is worth noting that I do work for Member Jungle, so I do have a bias here. However, I promise to deal only in facts, not opinions, and to give you all the information I can on both systems, so you can make your own decision from there. 

 

Today, we are going to cover the following information about both Neon One and Member Jungle:

• Where Is Each System Based?
• Key Features Of Neon One & Member Jungle
• Neon One & Member Jungle Full Comparison Breakdown
• How Much Do Neon One & Member Jungle Cost?  
• How To Decide Between Neon One & Member Jungle

Where Are Neon One & Member Jungle Based?

Neon One is an American software platform founded in 2018 and is run out of Chicago. 

 

Telligence was founded in 1997 in Newcastle, Australia and since 2016 has been operating as Member Jungle.  

 

 

In today’s globalised world, where a system is physically based is not a big deal; at most, it only really affects the time zones that support is in and the accent you hear on the phone. The countries that the companies are based in will also affect the data safety laws that the companies have to comply with, but both the US and Australia have quite strict data laws, so there is not too big a difference there. 

The Core Focus Of Neon One & Member Jungle

Neon One and Member Jungle are broadly similar but acutely different systems, like how the 100kg Boerboel that’s been bred to protect livestock from lions and leopards, and the Greyhound capable of running at 70+km/h are technically the same species. 

 

 

Both Neon One and Member Jungle operate in the membership software space, streamlining and automating key functions:

 

• Running events
• Membership renewals
• Email marketing 
• Data reporting 
• Online payments 

 

Where they differ, however, is what they are designed to specialise in. They are built with different users and different primary financial goals in mind.

 

Neon One has been designed and optimised specifically to support charities and non-profits. Its fundamental mission is to support nonprofits by providing tools that make accepting donations, tracking donor histories, managing grants, and optimising fundraising campaigns easier.

 

Member Jungle has been designed specifically to help associations and larger clubs manage their memberships more effectively. It focuses on tools that simplify administrative tasks, such as automated renewals, compliance reporting, CPD tracking, online course delivery, and member retention through an integrated mobile app. 

Neon One & Member Jungle Full Comparison Breakdown

The following table has a full breakdown of the features, training, and support each system offers so you can easily see which is the best fit for your unique situation.

 

 

How Much Does Neon One & Member Jungle Cost?

Despite the differences in what each system specialises in pricing-wise, they are about on par with one another. The key difference in this department is how each company breaks up their different packages. 

 

Both systems have more advanced features in more expensive packages, which makes sense. You pay more, you get access to more specialised and advanced features. 

 

• Neon One divides its packages by revenue. If you exceed the specified annual revenue threshold, you must upgrade to a more expensive package.
   
• Member Jungle divides its packages by active members. If you have more members than are included in a level, you can either upgrade to a more expensive package or just pay for more members in lots of 100. 

 

Neither company counts or charges you for marketing contacts, i.e., people you email and market to, but aren’t active members. 

 

It's important to note that Neon One charges separately for its related services, including its websites and fundraising system. They do offer a discount if you purchase one of their other products. If you are subscribed to their management system, the website pricing starts at $69 USD per month, with additional one-time fees depending on the number of pages of content you want on your site. Their fundraising system starts at $158 USD per month.

 

In contrast, Member Jungle follows an integrated approach aimed at operational simplicity. The website is fully included in the base subscription price, and core tools like the Mobile App and Digital Cards are integrated into the main platform. 

 

When budgeting for Neon One, remember to factor in additional website and fundraising fees if those services are required by your organisation.

 

 

To find out more about Neon One’s pricing and different packages, have a look at the Neon One Pricing Page. 

 

To find out more about Member Jungle’s pricing and packages, see Member Jungle Pricing Page. 

How To Decide Between Neon One & Member Jungle

The first step to deciding between Neon One and Member Jungle should be to check out what current customers have to say about both companies. 

Neon One Reviews

Software Advice

Capterra

Member Jungle Reviews

Software Advice

Capterra 

App Store Reviews: Apple App Store, Google Play Store

 

Both companies also have a series of customer stories featured on their websites. You can find them here: 

 

• Neon One Customer Stories
• Member Jungle Customer Stories

 

Both systems also offer free demonstrations of their software, during which you can see how the system works. On top of that, Member Jungle offers a free 30-day trial of the system. 

 

If you want my two cents, these systems are really designed for different markets. Neon One is for charities that are focused on taking donations and raising funds, as well as managing their members. Member Jungle is for clubs and associations that want to manage members, sell merchandise, and manage CPD and compliance reporting. 

 

Ultimately, however, the decision on which is best for your organisation is up to you. I just hope the information in this article is a good jumping-off point for you to research which is best for your needs. 

Where To Next?

Whatever you decide and whichever system you choose, I wish you the best of luck. I hope the process isn’t too tricky. 

 

For More information on Neon One, go to their website: Neon One.

 

For more information on Member Jungle, read How Does Member Jungle’s Membership Management System Work?