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Working with Square POS, Swift POS, Lightspeed POS and OrderMate

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For licensed pubs, associations, and social groups, it's crucial to find a POS system that can work alongside your membership system. A successful integration with Member Jungle  allows for easy scanning of digital member cards, applying member discounts and verifying active memberships at checkout.

Member Jungle is membership management software that handles membership sign-ups, renewals, and the creation of digital member cards. All types of membership organisations, from book clubs to car clubs, professional associations, and licensed pubs and clubs, use Member Jungle to make running their organisation easy. Many of these organisations, especially pubs and clubs, may need a point-of-sale (POS) system to sell items, scan membership cards, and track members’ rewards. Therefore, Member Jungle’s ability to work with POS systems is understandably important for many clubs and associations. 

However, it is not that simple due to the nature of POS systems. Unfortunately, POS systems lack a universal software or setup style, with each POS company effectively reinventing the process. So today, we will look at the different POS systems Member Jungle can work with and how to get them set up. 

Today, we are going to look at how Member Jungle can work with the following POS systems: 

How Member Jungle Integrates with POS Systems

  • Two integration requirements: Your POS system must be able to scan digital screen codes (not just physical barcodes), and you need a method to transfer member data between systems.
  • Automated Syncing: Cloud-based POS systems that integrate with Zapier (like Square) allow member data to sync automatically when someone joins or renews.
  • Manual Syncing: Systems without direct Zapier integrations require periodic manual CSV exports/imports to keep databases matching.
  • Supported Digital Formats: Member Jungle’s digital cards can be configured into 4 scannable formats to suit your POS: standard QR, QR_NUM, QR_TRUNCNUM, and PDF417.

What are the Two Things We Need to Know To Determine POS Compatibility?

There are two main things we need to work out before we can determine if Member Jungle will work with your club's POS system. 

Before we can work out whether Member Jungle is compatible with your club's POS system, we need to clarify two things:

  1. First, we need to ensure that the POS system you use is able to scan the digital membership cards we provide. 
  2. Second, is to work out the best way to transfer member data between the POS system and your Member Jungle system so that members are recognised when their cards are scanned.

What Barcode Or Qr Code Can Appear On My Clubs Digital Member Cards?

Member Jungle dynamically creates digital member cards for all members. The cards are available on the website and on the app and can be added to Google and Apple Wallets, ready for scanning. 

If you replace physical cards with digital cards, you will not be able to use barcode readers, so you will need to make sure your POS system has other scanning functionality. 

The cards can then be configured to have different types of scannable codes to suit your POS. We have 4 types: 

  • QR Code with the same data as our standard QR Codes (member details in a JSON payload)  (ID: QR)
  • QR Code containing just the member's Barcode Number (ean_13 key in exports) (ID: QR_NUM)
  • QR Code containing the truncated form of the Member's Barcode Number (removes the leading zero and removes the check digit). (ID: QR_TRUNCNUM)
  • PDF417 contains just the Barcode Number (ean_13 key in exports). (ID: PDF417)

I know this seems technical, but it will make sense to your POS provider. You are welcome to share this article, which provides more information on each barcode, directly with your POS provider. Once they determine they can read one of the types, you will need to contact us, and we can change your digital cards for you to test.

How Do We Get Member Data from Member Jungle to Your POS System?

If you start using Member Jungle, your members will be able to automatically sign up and renew via the system, with their information stored there. The key is getting this info into the POS system so when a member's card is scanned, the POS system recognises them. 

If your POS system integrates with Zapier, we can automatically send member data whenever a member joins or renews, ensuring your POS system’s database always matches your main Member Jungle system. 

If your system is not cloud-based or doesn't integrate with Zapier, you will need to manually export data from Member Jungle and import it into your POS system on a regular basis.

If you take membership renewals over the counter (and don’t do them via the Member Jungle administration area), then you will need to add these members to your Member Jungle system as well. These can be done individually or via an import.

We recommend that, for all new membership sign-ups, you have a tablet on site so members can complete the application form online themselves, and be added to your Member Jungle database immediately. When they sign up they will instantly receive an email and be able to show you their email and card confirmation. That way, they will be added to the POS system on the next import and can prove their membership in the meantime.

We also have a comparison report you can use to ensure all member information matches across both systems.

Square POS & Member Jungle

If you use Square POS, getting it to work with Member Jungle is pretty easy. That is because Square is a cloud-based system that integrates with Zapier, and so does Member Jungle. This lets you automatically send member data (name, number, expiry, barcode) from Member Jungle to Square POS upon signup or renewal. 

You'll need to configure Zapier and ensure your Square POS can scan one of the types of barcodes and QR codes that Member Jungle uses. This setup lets members use their digital card at your Square POS terminal almost immediately. Member Jungle handles member identification; Square POS manages transactions and discounts.

Lightspeed POS & Member Jungle

While Lightspeed POS is cloud-based, it doesn't offer a direct Zapier integration; it connects with various other apps that work with Zapier. This means you might be able to achieve some level of integration with Member Jungle. We have contacts with other 3rd-party providers that we can put you in touch with for a more seamless integration. 

You'll need to confirm that your Lightspeed setup and any connected systems can scan one of the types of barcodes and QR codes that Member Jungle uses. It's important to remember that Member Jungle primarily handles member identification, while Lightspeed POS remains responsible for transaction processing and discount management.

OrderMate & Member Jungle

Just like Lightspeed, OrderMate, it does not offer direct Zapier integration, so it would mean import and export at the time this was published. There is also a member API look-up, which may help. We are happy to chat with your POS provider if required to determine the best way forward. 

Again, it’s important to ensure that OrderMate can scan the types of barcodes and QR codes that Member Jungle uses for member identification.

Swiftpos & Member Jungle

Swiftpos offers a paid add-on that enables it to run in the cloud; however, this add-on costs quite a lot per month. Now, they do not appear to publicly list the price of this add-on. So, I’m not sure if I can report what it is here, but having talked to a club that uses Swiftpos and Member Jungle, I can tell you that they personally found it too expensive to use. 

If you use Swiftpos and Member Jungle and find this to be too expensive, the best option will be to export and import CSV files, as we discussed earlier. 

Summary: Member Jungle POS Integration Options at a Glance

  • Square POS: The most seamless option. Connects automatically via Zapier to sync member data instantly.
  • Lightspeed POS: Requires a third-party app connection to work with Zapier for data syncing.
  • OrderMate: No direct Zapier integration; relies on manual CSV imports/exports or a custom API look-up.
  • Swiftpos: Cloud integration is an add-on you will need to look into, otherwise manual CSV imports/exports are the most practical workaround for most clubs.

Scan Digital Cards, Run Member Discounts & Track Points With Member Jungle & POS Systems

We understand this may be a complicated process, and you don't need to do it alone. If you would like one of our team members to deal directly with you and your POS provider, please contact our support team. 

To find out more about them, please check out Digital Membership Cards, POS Systems, and Your Licensed Club

 

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