Five Things You Don’t Know About Member Jungle’s Event System

If you are wondering how to use Member Jungle for events more effectively, mastering the hidden features of our club event management software is the best place to start. Beyond basic ticketing, you can use the system as an event check-in app by scanning digital membership cards, employ the FOMO strategy to boost sign-ups, and utilise non-member tracking to grow your marketing list without increasing your subscription limits. Whether your committee wants to automate club events or offer a frictionless club guest checkout, understanding these five built-in tools will save you hours of manual administrative work.

For years, whenever I cooked, I always faced the same dilemma of where to rest the spoon while I was cooking.

The end of the spoon has food on it, so whatever it touches instantly becomes dirty. But that same spoon is also going back into the pot, so resting it on a random surface risks picking up bacteria and transferring it straight into the food. If you rest it against the pot, you’ll burn or melt it. You can buy those little ceramic spoon rests, but that’s just another thing to buy and wash. So, for the most part, I just wasted paper towels.

That was until one day, I was watching someone cook, and like it was nothing, they slipped the handle of their wooden spoon through the hole at the end of the pot's handle.

It blew my mind.

It’s the perfect solution. The spoon stays clean; it doesn’t melt against the edge of the pan, it doesn’t get your benchtops dirty, and if it drips, it drips right back into the pot. It genuinely stunned me that after years of cooking, I had completely missed the built-in, perfect place to rest my spoon.

Just like me and my cooking, you’ve probably used the Member Jungle event system almost daily for years. You know the ropes. But there are almost certainly built-in features hiding right under your nose that you don't know about; features that can make your life significantly easier. So, today, let’s look at the Event system and the five parts of it you probably didn’t know existed.

How Can You Get The Most Out Of The Member Jungle Event System? 

To save your committee time, increase event attendance, and drive new sign-ups, clubs should look beyond the basic settings and utilise the advanced features of their membership management platform. Make sure your organisation is:

• Capturing non-member contact details during ticket purchases to use for future marketing campaigns.
• Utilising attendance reports to send targeted emails to past attendees
• Displaying your event calendar publicly while restricting ticket sales to members only, creating natural interest and FOMO.
• Enabling guest checkouts to remove login barriers and stop casual attendees from abandoning their carts.
• Using the mobile app to scan digital membership cards at the door for instant, paperless check-in.

1. Keep Track Of Non-Members

Your members are obviously your priority, but non-members attending your events are great leads. They are interested enough to show up, but they just haven't taken the plunge to officially join yet. If you aren't capturing their details so you can reach out to them later, you are missing a massive opportunity.

This is where the Account Ticketing Field comes in.

When you use this field in your event tickets, if a non-member buys a ticket, it automatically creates an account for them and drops them directly into your database.

Not only does this mean you can easily email them later to convert them into full members, but it also supercharges your Event Ticketing Report. Because that person is now a known user in the system, your report will display all custom fields and data you collected from them during checkout. No more lost data or manual data entry. 

Also, unlike many other management systems, Member Jungle does not count or charge for contacts. This means that keeping these non-member accounts in your database does not count towards your overall member limits. You can build up your marketing list and reach out to potential new members without it costing you any extra.

2. Email Anyone Who Has Ever Attended One Of Your Events 

If you are trying to get good numbers for an upcoming event, the best people to invite are those who have already shown up to your past events, even if they aren’t members. 

You can easily do this using the Event Attendance Report.

This report lets you pull a list of everyone who has ever attended your past events, giving you a ready-made contact list so you can send them a quick email letting them know about your new plans. 

You can filter this report however you need to get exactly the right group of people. For example, you can easily filter down to:

• A specific event: Pull the exact list from last month's big meet-up.
• A type of event: Use a keyword to find everyone who attended any of your "training" or "social" days.
• Members vs. Non-members: Perfect for separating out your guests (including expired or pending members) from your current members.
• Purchasers vs. Attendees: Target just the main person who bought the tickets, or include every single person they brought with them (like a plus-one).

Once you have your tailored list, you can email them directly from that screen or export the data as a CSV file.

This means you can easily tailor your message to the person you are talking to. You can send one email to your current members with the new event details, and a slightly different email to the non-members who came as guests last time, inviting them back and gently suggesting they might want to officially join the club.

Plus, this report isn’t just a communication tool. It's a fantastic way to track your overall event health. You can use it to easily see who your most frequent, loyal attendees are, and track exactly how many people are showing up to your events across the entire year.

3. The FOMO Strategy: Public Promo, Private Tickets

One trap organisations often fall into is making all their events completely private. It makes sense on the surface; if you only want members attending, you just set the event so only logged-in members can even see it.

The problem is that to a potential new member browsing your website, a calendar full of hidden private events just looks like an empty calendar. People aren’t going to want to join a club that looks like it doesn't do anything.

The fix is simple; make your events visible to the public, but make the tickets members only.

Here is how this works to your advantage:

• For Member-Only Events: Anyone visiting your website can see exactly how active your organisation is. But when they click the event, they will see they need to be a paid-up, current member to view or purchase a ticket.
• For Mixed Events (Public & Member Tickets): If your event is open to everyone, you can choose to display all ticket types on the front end. This means a non-member will see the standard public ticket right next to the member ticket. Whether you choose to show them the exact discounted member price or simply show that a member ticket exists, they immediately see the clear financial benefit of officially signing up.

This way, anyone visiting your website can see exactly how active and fun your club is. But when they click on an event, they will see that they have to be a paid-up, current member to actually view or purchase a ticket. It shows them exactly what they are missing out on and gives them a great reason to join, without you having to give away the perks of membership for free.

4. The Friction-Free Guest Checkout

You may not always want non-members to be able to buy tickets to your events, but when you do, you need that process to be as seamless as possible. Sometimes, people just want to secure their spot without jumping through hoops or inventing yet another password they’ll inevitably forget.

With guest checkout, attendees don't have to create a username and password to attend an event. They can simply enter their details and proceed straight to the purchase. Removing this friction speeds up the buying process and stops casual attendees from abandoning their cart out of frustration.

The system is also smart enough to keep your database tidy while doing this. If a guest enters details that match an existing profile already in your system, it will automatically prompt them to log in at the start of the process. This ensures they get the right ticket type and you don't end up with messy, duplicate accounts in your database.

To see exactly how this process looks from the front end, you can check out our guide, Registering for and Purchasing Event Tickets as a Member or Guest.

5. Ditch the Paper Sign-In Sheets

If you are running a casual club run, a training day, or a free meet-up, the last thing you want is a bottleneck at the door while people pass around a single pen and try to sign a piece of paper. Even worse, someone on the committee usually has to take that clipboard home and spend their evening trying to read everyone's messy handwriting to manually type those names into the system.

You can skip all of that by using the app to scan people in.

When members arrive, they just pull up their digital membership card on their phone, either straight from the Member Jungle app or from their Apple or Google Wallet. If they have already registered for the event, you just scan the QR code on their card, and the system instantly logs their attendance.

But here is the hidden trick most people don't know about. If a member hasn't registered yet and just walks in, you can still just scan their card. For free registration events, the system will ask if you want to register them and mark them as attended all in one go (Note: this only works for registration events, not paid ticketed events).

All this keeps the line moving, gets rid of the messy paperwork, and automatically updates your event attendance data in the background without you having to lift a finger. It turns event check-in from a chore into a two-second tap-and-go process.

For a deep dive into how this works, check out Easy Member Check-In Software For Your Club.

Key Takeaways: Optimising Your Club's Event Management

• Automated Lead Generation: Using the Account Ticketing Field automatically captures guest details and drops them into your database for future marketing, without using up your paid member limits.
• Targeted Marketing: Administrators can pull detailed attendance reports to send tailored email campaigns to past attendees, encouraging guests to officially join the organisation.
• Strategic Event Visibility: Setting events to public but tickets to private acts as a powerful marketing tool, showing potential members the value of the club while protecting member perks.
• Frictionless Sales: Removing the need to create a username and password speeds up the checkout process for non-members and reduces cart abandonment.
• Streamlined Check-In: Replacing paper sign-in sheets with digital membership card scanning speeds up entry and automatically updates your event attendance data in the background.

Get More From Your System

So, those are five things you probably didn’t know about the Member Jungle event system. Did you already know some of them, or were they all new to you? Also, how long did you know about the pot thing, because I found out embarrassingly late in life. 

If you want an overview of how to use the event system as a whole, check out How To Run An Event With Member Jungle - A Guide.

For more of the same, check out 5 Features Of Membership Management Software You Probably Haven’t Heard Of.